Jeff Jarvis whips out his keyboard and gives a commenter a piece of his mind about what to do when you are working in a sinking industry…. I love it.

I recently did some speaking at a conference of writers and publishing people, and the sentiments are the same – "we are too valuable to have to deal with the vagaries of the market or think about what value we provide to our customers" – so it is nice (and inspiring) to see someone nicely keeping the gloves on, carefully picking the opposition’s arguments apart, before delivering the knock-out.