Jim McGee has a good list of books on knowledge work at his blog. I recognize a number of favorites (Information architecture; anything by Christopher Alexander, though the choice here is one of the denser ones; and Don Norman’s Design of everyday things.) Others are not my favorites – Gause and Weinberger’s "Are your lights on?" is one of the few books I have actually thrown out. Langer’s Mindfulness I read in grad school and it irritated me with what I felt were rather simplistic exhortions to pay attention.
Much as I like many of these books (at least for the ones that focus on the thinking part of knoweldge work), I wonder whether we have a causality problem – is it that people who work smart and pay attention seek out books like these, or do reading them actually help in some way. I suspect that there is some sort of middle ground – people who are aware of the need to think creatively create crutches for themselves, partially by exposing themselves to many patterns, and then get a jump start in the writing, searching (an area missing from Jim’s list, incidentally) or creative process by starting from a known example or platform.
In one of his books, Richard Feynmann explain a colleague’s incredible performance in standup mathematics by saying that he had worked so much with numbers that when faced with any calculation he could approximate fast – "It was easy for him – everything was close to something he knew." Some of these books – and I suppose which book will work for whom is highly individual – will offer a few more known places to start from.
(And while you are at it, check out Jim’s post on essays on research work as well. Great stuff.)


Just back from Vilnius in Lithuania, where I taught a two-day module in strategic management at the